(August 16, 2017) – Fricks Market prides itself on quality products and service and has added online shopping with Fricks Anywhere Powered by Rosie in September of 2016. Their customers in Union and Sullivan, Missouri can now have all of their groceries picked by an expert Fricks personal shopper and have their groceries ready for convenient in-store pickup or home delivery.
After introducing online shopping nearly a year ago, Fricks Market has been updating and adapting online ordering to best serve the customer and their needs. One of the recent changes is expanding pickup hours to 11am to 7pm in addition to the 3pm to 7pm delivery hours. Another change made was lowering the minimum order to $35 to accommodate those with smaller households who still want to use the service. The lead times on orders was also decreased to 3 hours so an order can be placed at lunch and ready to pick up or have delivered after work.
“We are excited to offer this great service to our customers,” said Jennifer Newbanks, Co-Owner of Fricks Market. “The biggest benefit of Fricks Anywhere is saving time for our customers. Hours can be freed up so our customers can spend quality time with their family.”
Fricks Anywhere Powered by Rosie allows customers to grocery shop from their desktop or mobile device while at home with their family and friends or while on the go. Once a customer has completed their grocery order, they can select in-store pickup for just $4.99 or home delivery, within delivery zip codes, starting at $7.99.
Customers in both communities are excited about the program. Kathy, a weekly online shopper in Union, Missouri shared her experience with Fricks Anywhere, “The orders have been ready on time and delivered on time. The orders are precise and I recommend Fricks Anywhere to everyone. This service has been a lifesaver.”
Rosie, the leading eCommerce provider for independent grocers, works with retailers to strengthen customer loyalty for existing and new customers. “Rosie is excited to partner with Fricks Market to bring online grocery shopping to the Union and Sullivan, Missouri communities,” said Nick Nickitas, Rosie CEO. “Rosie provides a dedicated customer support team to quickly resolve customer concerns and all personal shoppers are trained to select the highest quality products. The emphasis Fricks Market and Rosie put on customer satisfaction will make this a successful partnership.”
The industry leading online grocery shopping platform for mobile and web, Rosie launched in 2012 and today enables customers to shop online from their favorite local stores for same-day delivery or in-store pickup. Rosie partners with leading independent retailers and their wholesalers to provide eCommerce, delivery opportunities, omni-channel marketing and deep data services. Rosie serves as the preferred eCommerce partner by a variety of wholesale cooperatives, such as Associated Wholesale Grocers (AWG), Associated Food Stores (AFS), CERTCO, Olean Wholesale Grocers, and Associated Grocers of New England, and powers the online shopping platforms of major local retailers like Niemann Foods Inc., Broulim’s, Macey’s, Clark’s Market, and Buehler’s Fresh Foods. IBM selected Rosie as the Top Startup in North America in its 2014 IBM Smartcamp Competition. Visit rosieapp.com for company information and to sign up for a free account. For Rosie news and downloadable media assets, visit http://mediakit.rosieapp.com. To see firsthand what retailers and their customers think about Rosie, check out this video: https://www.youtube.com/watch?v=ncx49VUdDls. Like us at fb.com/rosieapp. Follow us on twitter.com/rosieapp.
ABOUT FRICKS MARKET
Fricks Market has been around in the Sullivan and Union, Missouri communities for over 50 years and you’ll still find the same warm atmosphere, quality products, and friendly service that your grandparents experienced years ago. In changing with the customers it serves, Fricks has continued to grow for evolving shopping habits. The stores offer fresh meat cut in store daily by trained butchers, fresh produce from both exotic lands and local farms, specialty items such as gluten free or Missouri local products, and hand breaded fresh fried chicken in the deli. Being dedicated to the communities it serves, Fricks Market is involved with multiple charitable organizations, providing donations and discounts with the organization’s goals in mind. They also work with area schools to aid them in earning classroom supplies and athletic equipment through multiple programs. For more information on Fricks Market, visit www.fricksmarketonline.com. Follow Fricks Market on Facebook and Twitter to see all the latest events and changes.